Member cost-sharing will be waived, including copays, coinsurance, and deductibles, for COVID-19 diagnostic testing(Virus /antigen)through the national public health emergency period(currently set at 07/19/2021). Tests must be ordered by a physician or appropriately licensed health care professional for purposes of diagnosis or treatment of an individual member. UnitedHealthcare also waiving cost sharing for COVID-19 testing related visits during this same period. This coverage applies to in-network and out-of-network tests and physician visits.


For COVID-19 treatment, you will have $0 cost-share (copay, coinsurance and deductible) for inpatient in-network visits, through Jan. 31, 2021. Out-of-network cost-share waivers ended on Oct. 22, 2020. As of Oct. 23, 2020, cost sharing does apply.


All policies that have access to HealthiestYou telehealth will continue to provide virtual visits at no costs throughout the policy year. For other visits see below:

  • For COVID-19 in-network-only telehealth services, UnitedHealthcare will extend the cost share waiver through Apr. 20, 2021.
  • For COVID-19 out-of-network telehealth services, UnitedHealthcare is waiving cost share through the national public health emergency period, currently set at Apr. 20, 2021.
  • For non-COVID-19 in-network-only telehealth services, UnitedHealthcare previously waived cost share through Sept. 30, 2020. As of Oct. 1, 2020, cost sharing does apply.
  • For non-COVID-19 out-of-network telehealth services, cost sharing according to policy benefits, does apply.

What is it?
COVID-19 is a respiratory infection. It is caused by an RNA virus called nCoV19 that is part of the SARS lineage of coronaviruses.
What are the symptoms?
The symptoms of COVID-19 are: fever, cough and shortness of breath. Those who develop serious illness generally are found to have pneumonia.

What should I do if I have symptoms?

If someone thinks they have been exposed to COVID-19 and develops symptoms such as fever, cough and/or difficulty breathing, they should first CALL a health care professional for medical advice. Please refer to