The insurance company would randomly send forms to request students to verify their student status. You are required to go to the registration office at your school and get the form signed by the officer. After you acquired the signature, you should scan the document into pdf format and send the pdf document to UHCSR via customerservice@uhcsr.com. During this period, your insurance claim would be temporarily suspended. Twenty business days after you submitted the student status verification document, your case will be reprocessed.